Efficient financial management within a business includes the ability to accurately view and track payments received from customers. This manual outlines two primary ways to view payments received, providing a comprehensive approach to managing your financial records effectively.
Navigate to Finance:
Access the Finance section of your ERP or financial management system by selecting it from the left side menu. This section is dedicated to managing all financial aspects of your business.
Access Payments:
Within the Finance section, locate and click on the Payments option. This will display a list of all payments that have been received.
View Payment Details:
To see more detailed information about a specific payment, click on the payment number. This action will open a detailed view of the payment, providing information such as the payment amount, date, method, and any notes associated with the payment.
Additionally, you can click on the associated invoice number to view details of the invoice that the payment corresponds to. This feature allows for a comprehensive understanding of both the payment and its related invoicing details.
Navigate to Customers:
Select the Customers option from the left side menu. This section is focused on managing customer-related information and transactions.
Select a Customer:
From the list of customers, choose a specific customer whose payments you wish to view. Click on the customer to open their profile.
Access Detailed View:
In the customer preview, select "DETAILED PROFILE" to access more comprehensive information about the customer's transactions and interactions with your business.
Find Payments:
Within the Detailed view, locate the "Payments" option in the left side Client Menu. Clicking on this will display a list of all payments made by the selected customer. This view allows you to track and manage individual customer payments effectively, providing insights into payment patterns and histories.
Regularly Review Payments: Regularly checking payments received helps in maintaining up-to-date financial records and identifying any discrepancies early.
Document Communication: Keep a record of all communications regarding payments, including confirmation emails and any related correspondence.
Follow Up on Outstanding Payments: Utilize the information obtained from viewing payments to follow up on outstanding payments efficiently.
Use Detailed Views for Analysis: Leverage detailed views of payments and associated invoices to analyze payment behaviors and trends, which can inform financial planning and customer relationship management.
Viewing payments received from customers is a crucial component of financial management, enabling businesses to maintain accurate and comprehensive financial records. By following the outlined methods, businesses can effectively manage and track payments, ensuring financial health and fostering positive customer relationships.